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Tax Compliance for Booking Businesses: What You Need to Know

April 20, 20258 min read

Tax management is often an afterthought for service businesses — until tax season. Here's how AudraBooking handles inclusive and exclusive tax calculations so you stay compliant without the headache.

Tax compliance is one of the least glamorous parts of running a booking business — but getting it wrong is expensive. Whether you charge VAT, GST, or sales tax, you need a system that calculates it correctly and keeps records exportable for your accountant.

Inclusive vs. Exclusive Tax

There are two ways to handle tax on booking prices:

  • Inclusive: The displayed price already includes tax. A $100 session is $100 — your cut is $100 minus the tax portion.
  • Exclusive: Tax is added on top at checkout. A $100 session becomes $110 with 10% tax. The client pays $110.

AudraBooking supports both models. Set your preference at the Campaign level so it applies consistently across all bookings for that service.

Setting Up Tax Rates

Under Settings → Tax, you can create multiple tax rates — useful if you operate in jurisdictions with different requirements, or if you offer services with different tax treatments (e.g., exempt vs. taxable services).

Tax on Stripe vs. PayPal

When integrated with Stripe, AudraBooking passes tax line items directly to Stripe, which handles the calculation and reporting. For PayPal, the tax is calculated client-side and included in the order total. Either way, the customer-facing receipt clearly shows the tax breakdown.

Exporting Tax Reports

At the end of the quarter (or whenever your accountant asks), go to Analytics → Export → Tax Report. This CSV includes every booking, the tax rate applied, the tax amount collected, and the net amount. It's formatted to be compatible with most accounting software including QuickBooks and Xero.

Refunds and Tax

When you issue a refund through AudraBooking, the associated tax is automatically reversed in the report. You won't end up reporting more tax than you actually collected.

Tax compliance doesn't have to be painful. AudraBooking does the math so you can focus on running your business.


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